Thanks Mike.. This mirrors exactly what I've been navigating. AI lets one person cover seats that used to require a team. My honest harder question is how much of that I tell the client. The human presence still signals legitimacy, trust, and accountability in ways that matter to them, even when the mechanical work is fully automated behind the scenes. The art (I am trying to masterf) is knowing which seats to show and which to just fill.
Thanks Mike.. This mirrors exactly what I've been navigating. AI lets one person cover seats that used to require a team. My honest harder question is how much of that I tell the client. The human presence still signals legitimacy, trust, and accountability in ways that matter to them, even when the mechanical work is fully automated behind the scenes. The art (I am trying to masterf) is knowing which seats to show and which to just fill.
Thanks for the feedback Chris. Have you worked this into your pricing strategy at all?
100 percent. Our cost estimator sheet now is reduced openly by agents. But we do a lot of fixed bid projects so it’s client insulated a bit